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    Privacy Policy  

Our Commitment to Privacy.

Welcome to the Thai On Air web site (the "Site"). For the purposes of this Policy, the terms "we," "us," "our," "Company," and "Company" refer to Thai On Air and all of our affiliates. "You" refers to you, as a user of this site and our service. Explained in this section is our policy regarding any personal information you might supply to us when you visit our web site(s) and when you enroll as a Thai On Air member. Our Privacy Policy (the "Policy") was developed as an extension of our commitment to combine the highest-quality services with the highest level of integrity in dealing with our customers and partners. This Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our Site and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

Effective Date.

The Effective Date of this Privacy Policy is April 2, 2005.

Your Consent.

By using this Site and by enrolling as a Thai On Air member, you consent to our collection and use of your personal information as described in this Privacy Policy. Company's Privacy Policy applies to individuals, and we reserve the right to change this Privacy Policy, along with related procedures, at any time.

Collection, Use and Retention of Client Information.

When you visit our Site and enroll in our service you may provide us with two types of information: 1) personal information you knowingly choose to disclose that is collected on an individual basis; and 2) web site use information collected on an aggregate basis as you and others browse our Site.

1. Personal Information -- Our Use of Information That You Provide Us.

A. General Policy.

Broadly speaking, we use personal information for purposes of administering our DVD/VCD rental service, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our service and Site, new services, and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. If you desire not to receive these offers, please email us at privacy@thaionair.com. In each email that you receive, you will also have the option of opting out of any offers.

B. Credit Card Information.

If you choose to enroll in one of the Company's DVD/VCD rental plans, you will need to give personal information and authorization to obtain information from various credit services. For example, you will need to provide the following information:

  • Name
  • Mailing address
  • E-mail address
  • Credit card number
  • Home phone number
  • Other personal information (i.e., mother's maiden name)
  • E-mail

C. Email.

If you choose to correspond with us through e-mail, we may retain the content of your e-mail and our response so that we can more efficiently handle any follow-up questions you may have.

D. Online Applications.

When you apply on the Site to be a Thai On Air member, you provide personal information that is necessary for us to process your enrollment.

2. Web Site Use Information.

Similar to other commercial web sites, our Site utilizes a standard technology called "cookies" and web server logs to collect information about how our Site is used.

A. What Are Cookies? "Cookies" are a feature of web browser software that allows web servers to recognize the computer used to access a web site. They are small pieces of data that are stored by a user's web browser on the user's hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site, and the web sites visited just before and just after our Site. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

B. How We Use Information We Collect from Cookies. We use web site browser software tools such as cookies and web server logs to gather information about our Site users' browsing activities in order to constantly improve our Site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our Site to better meet the needs of our customers and prospective customers. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you.

3. Disclosure of Information.

A. Generally.

We may provide aggregate information about our customers, sales, Site traffic patterns and related Site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

B. Legally Compelled Disclosure of Information.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

C. Sharing Information with Strategic Partners.

No third parties will be given access to your personal information. Company will retain all ownership rights to the information, and we will not share such information with third parties.

4. How We Secure Information Transmissions.

A. Information Security.

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from you.

B. Employee Access, Training and Expectations.

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

5. Other Web Sites Linked to Our Site.

We are not responsible for the practices employed by web sites linked to or from our Site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our Site.

Please remember that when you use a link to go from our Site to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites that have a link to our Site, is subject to that web site's own rules and policies. Please read over those rules and policies before proceeding.

6. Children's Privacy.

Our Site is not intended for the use of children. We do not knowingly market to, or solicit data from, children.




For further information on terms governing use of this Site and the Thai On Air service, see the Thai On Air Terms and Conditions of Use Agreement on our enrollment page.
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